False Advertising
Unhappy sleeper
7/3/2026
We purchased this product during a $300 visa gift card promotion. I also seen that the company was running another promotion regarding up to $300 in accessories. We did not receive the gift card due to the fact that I selected the other promotion. Unless you read the fine print, it does not notify you that offers cannot be stacked together. I did not even use the full $300 in accessories because the company was out of all of the size sheets that were listed. I feel that if you purchase over $5k in product from a company that customer service should be more understanding and accommodating to their customer base. We will not be recommending this company to anyone in the future.
Originally posted on TempurPedic.com
No, I do not recommend this product
Adapt & Cooling Topper / Don't like it way to soft
Joyce brand
7/3/2026
No support if 2 people are in the middle of the bed or side by side. You sink next to each other. Touching one another. We have KING SIZE It will only hold you in your spot if you sleep on the edge away from each other, I would love to exchange it for something else, but they don't take returns . I was very disappointed I had a matter topper I bought about 15 years ago I ❤️ it . You couldn't even tell it something got out of bed .it never moved had support & comfort
Originally posted on TempurPedic.com
No, I do not recommend this product
Amazing Mattress
AlmaM
6/30/2026
I love my new mattress! I'm a side sleeper, and I had been having problems sleeping at night as my shoulders get numb, but this mattress has really helped with that. It's super comfortable and I like that is not too soft nor too firm.
Originally posted on TempurPedic.com
Yes, I recommend this product
Best Ever
No more Hip and shoulder pain
6/28/2026
I had a Temperpedic breeze that I had for 11 years, thought it was time for a new mattress, but purchased a Serta perfect sleeper hybrid medium, what a Mistake! My hips were so out of whack with it after only less than a year, couldn't take it anymore and went back to Temperpedic and so glad I did, hips and shoulders are starting to feel better! Thank you!
Originally posted on TempurPedic.com
Yes, I recommend this product
Best
J
6/25/2026
Absolutely Live our new bed!
Originally posted on TempurPedic.com
Yes, I recommend this product
Awful customer service and warranty
Unhappy
6/25/2026
I bought this mattress with the understanding there was a 10 year warranty. Its been 6 years and I now have a bad spot in my mattress on the edge where there is a void space and can see springs that are not only visible but fallen sideways and no longer attached. Submitting a warranty claim only resulted in them denying it and saying it was due to a lack of mattress cover. It has has a mattress cover since day one and I took it off to take a picture for the warranty claim. I will be buying a different mattress brand for a lot less money and probably better customer service. I was a fool to think tempurpedic was a high quality brand. Never again.
Originally posted on TempurPedic.com
No, I do not recommend this product
Great mattress
Happy Wife
6/24/2026
Mattress was a little firm when we first got it, which is to be expected of a new mattress. I love the cool-to-the- touch cover on the mattress! I'm a hot sleeper and it's really helped out!
Originally posted on TempurPedic.com
Yes, I recommend this product
I've owned Tempur-pedic twice before.
Diana Bauer
6/24/2026
Tempur-pedic is definitely the mattress for older people who need back support or shoulder support or elbow support. I love my new Tempur-pedic.
Originally posted on TempurPedic.com
Yes, I recommend this product
Comfort
Ledin
6/23/2026
The mattress is way too hard. We are not happy with it but have no recourse. We tried it in the furniture store but feels way more firm now that we have it home.
Originally posted on TempurPedic.com
No, I do not recommend this product
So Comfortable!
So Comfortable
6/21/2026
It's so hard to get out of bed in the morning because it's so comfortable. The most comfortable bed I've ever slept on!
Originally posted on TempurPedic.com
Yes, I recommend this product
Delivered a ripped mattress cover
Temperpedic Nightmare
6/20/2026
Zipper on my Tempur-pedic mattress cover was broken. Neither Tempur-pedic or Ashley Furniture has helped to resolve this matter. The worst experience I've ever had.
Originally posted on TempurPedic.com
No, I do not recommend this product
Back Pain Go Away
SANDRA
6/9/2026
My degenerative disc disease stopped hurting me the first night I slept on this bed. Love, love, love this bed.
Originally posted on TempurPedic.com
Yes, I recommend this product
Comfortable topper
Restless sleeper
6/9/2026
The Tempur Adapt topper is comfortable but with the bed frame and mattress it makes it too high.
Originally posted on TempurPedic.com
Yes, I recommend this product
Very comfortable no pain
Rick
6/6/2026
No back pain when I am laying on this mattress
Originally posted on TempurPedic.com
Yes, I recommend this product
Comfortable and better than expected
Sleepwalker
6/6/2026
Bought online. Delivery was smooth. Was Afraid the bed would be soft but it's just right for firmness.
Originally posted on TempurPedic.com
Yes, I recommend this product
As Promised
Good nights rest
6/5/2026
Very positive. Excellent sleep from the first night.
Originally posted on TempurPedic.com
Yes, I recommend this product
Not so simple with the remote
Kelly
6/5/2026
We have had this new Adapt Medium Hybrid mattress/bed for abut a month but still need to figure out the remote settings to take advantage of all the features.
Perhaps if we had a better Customer Service Exoerience from the Southlake store/location, we would have had it all figured out by now. For this reason, not really worth the money.
Originally posted on TempurPedic.com
No, I do not recommend this product
My Cloud was firmer than the Adapt
tazsmama
6/4/2026
Return processed after delivery because the mattress is not as firm as expected. The customer service process is disappointing and not worth the cost to return it. My previous cloud I loved for 10 years and it was less. They don't offer exchange under their 90 day unless you spend at least 3k.
Originally posted on TempurPedic.com
No, I do not recommend this product
Comfortable
Marcusini
6/3/2026
I'm comfortable, but I would have preferred a firmer mattress, but was not available at this price point.
Originally posted on TempurPedic.com
Yes, I recommend this product
Dream Cloud
Sweet Dreams
6/2/2026
My husband and I sleep amazing on the TEMPUR-Adapt®: Medium Hybrid! Low back pain gone, no more tossing and turning. Wish we would have made this investment for our health sooner!
Originally posted on TempurPedic.com
Yes, I recommend this product
HARD AS A ROCK
Not a happy sleeper
6/2/2026
We just came from a pro adapt, medium hybrid and got the regular adapt medium hybrid because we wanted a split king and it was all we can afford and switching from those beds. This regular adapt is hard as a rock. are sleeping has been absolutely terrible. We've actually reverted back to our original pro adapt to actually catch up on Sleep debt during the day when time allows everything but pleasant on this mattress. There's literally a $2000 difference from the adapt to pro adapt cost, which is ridiculous
Originally posted on TempurPedic.com
No, I do not recommend this product
Perfect mattress after SIX tries!!!
PoolBrews
6/1/2026
Over the past 2 years we have tried a total of 6 (YES SIX!) different mattresses. Everyone we tried made us sore when we got up in the morning even when we felt fine going to bed at night. We finally got the TempurPedic Adapt Medium Hybrid mattress, and we now wake up feeling great!
Originally posted on TempurPedic.com
Yes, I recommend this product
Our last tempurpedic was with us for 30 years!
Penny
6/1/2026
New tempurpedic is just as comfortable as our last one. Such a good nights sleep!
Originally posted on TempurPedic.com
Yes, I recommend this product
Changed my life
Happy camper
5/31/2026
Went from sleeping on a bad mattress and frame to this mattress. I wake up relaxed, well rested, and my body aches are almost completely gone!
Originally posted on TempurPedic.com
Yes, I recommend this product
Uncomfortable
Lois Belliveau
5/30/2026
My back hurts so much when I wake up that I have great trouble getting out of bed.
Originally posted on TempurPedic.com
No, I do not recommend this product
BUY THIS BED RIGHT NOW!!!! A+ *****
J & J
5/30/2026
After sleeping on a worn-out memory foam mattress for over 10 years, my wife and I finally decided it was time to invest in ourselves. We purchased the TEMPUR-Adapt Medium King with an adjustable base, and it has been one of the best purchases we've ever made.
I am a 100% disabled veteran with an L4-L5 spinal fusion, an L5-S1 discectomy, chronic knee problems, and years of back pain. My wife is a retired nurse who has significant shoulder injuries with surgical hardware from previous fractures. We both expected the mattress to be more comfortable, but we did not expect it to change our daily lives the way it has.
Within days, we were both waking up with dramatically less pain. My back and knees feel better during the day, and my wife is getting out of bed with more energy than she has had in years. We even tested the more expensive ProAdapt model and honestly preferred the feel of the Adapt Medium. For us, paying another $1,000 simply didn't make sense because this mattress already felt perfect.
The adjustable base has been an unexpected game changer. We spend evenings in Zero-G mode reading, watching TV, working on school assignments, and simply enjoying time together without constantly shifting around trying to get comfortable. The vibration feature is incredibly relaxing and often puts us right to sleep.
What stands out most is that we are no longer thinking about pain all the time. We are sleeping better, moving better, and enjoying life more. My wife is currently doing classwork and working on her book from bed-something that would have been uncomfortable before. I am back outside spending time in my butterfly garden and staying active.
As a disabled veteran and a retired nurse, we've spent our lives dealing with injuries, recovery, and the effects of chronic pain. This mattress and adjustable base combination has genuinely improved our quality of life. We often find ourselves talking about how it may be the best money we've ever spent.
A mattress is something you use every night, and for us, this has been worth every penny. If you are dealing with chronic pain or recovering from injuries, don't underestimate the impact that the right mattress can have on your quality of life. Five stars without hesitation.
Originally posted on TempurPedic.com
Yes, I recommend this product
So far it is great
Sound a Sleep
5/29/2026
The quality of my sleep is better. I can control my position and not make my spouse uncomfortable. I don't like when the massage is being used it can be felt by the person.
Originally posted on TempurPedic.com
Yes, I recommend this product
Not at all as expected
KT
5/27/2026
I did a lot of research before buying this mattress, including a list of questions for the sales person. Confident in the product he was selling and myself confident in what I was paying a lot of my hard earned money for we were not expecting the outcome. One year after purchase date our mattress leaves us so sore we can barely climb out of the holes (that aren't supposed to be there) every morning. There is a stipulation on the 10 year warranty the indentation in the mattresss has to be at least 3/4" ours is at 1/2" (mind you there isn't supposed to be any indentation especially at only a year old). We were told if we could sleep on it until it reached 3/4" something could be done. Unfortunately I can not physically or mentally handle another lost night of sleep, so out the window with the big money we spent and we have to invest in another mattress. IT WILL NOT be a tempurpedic.
Originally posted on TempurPedic.com
No, I do not recommend this product
My second purchase of a temper pedi and I wouldn't buy anyth
Txpeace
5/27/2026
The best mattress for back problems
Originally posted on TempurPedic.com
Yes, I recommend this product
Great
KM
5/26/2026
Liking it so far
Originally posted on TempurPedic.com
Yes, I recommend this product
Professional Delivery!
Satisfied Customer
5/24/2026
Dino and his partner ( I'm sorry I didn't get his name) arrived on time. Removed the old bed and set up our amazing new TempurPedic Adapt med/ hybrid.
They were very professional, friendly and fast!
THANK YOU!
Originally posted on TempurPedic.com
Yes, I recommend this product
Severe neck pain.
Unhappy
5/23/2026
After 5 years I started to have severe neck pain because the mattress lost it medium grade and after
reading all the complain I notice that the warranty has a lot of loophole and this is not an "American"
CO, is more like any Sud American country where they have rule that you bought IS YOURS!
Originally posted on TempurPedic.com
No, I do not recommend this product
Quality
Ryan
5/21/2026
Already feels like the bed is caving in after 4 months and I only weigh 170lbs. Also can hear what would sound like you're laying right on an air coil as soon as the Tempur material compresses.
Originally posted on TempurPedic.com
No, I do not recommend this product
Finally after 6 tries, and unbelievably great mattress!
PoolBrews
5/19/2026
After going through 6 mattresses in the past two years, the Tempur-Pedic Adapt Hybrid is a winner! This mattress feels great, provides great support, and I wake up feeling refreshed with no sore back!
Originally posted on TempurPedic.com
Yes, I recommend this product
Comfortable and just great
Comfort plus
5/18/2026
This is my 2nd Tempur-Pedic mattress and I love it! Just can't go wrong with this brand. I highly recommend it. Combined with the base, I've never slept better.
Originally posted on TempurPedic.com
Yes, I recommend this product
Product is very comfortable, love being able to adjust head
JB
5/18/2026
Little adjustment from previous mattress but after 3 months have adjusted nicely.
Originally posted on TempurPedic.com
Yes, I recommend this product
Horrible
Excruciating Pain
5/18/2026
We got the tempurpedic Adapt mattress in October 2025. This is the worst bed we've ever had. When we sit on the side of the bed it sinks so bad that we end up sitting on the frame of the bed. The layers are separating, but they will not warranty the mattress out. We have a solid base under the mattress, but they said that it is not acceptable. They said it had to be one of their frames. We were not told that when we chose the mattress. I will not recommend a Tempurpedic mattress to anyone. My husband and I wake up with severe back pain, and I also have all over body pain and I can barely walk. Worst mattress ever.
Originally posted on TempurPedic.com
No, I do not recommend this product
Amazing bed !
Happy sleeper
5/17/2026
I truly love my mattress. I'm comfortable, sleep better and can relax relax during the day with my adjustable base, although it's lower for my personal liking. For someone who's 5'8 it's shorter than my old bed set but the mattress alone is very comfortable
Originally posted on TempurPedic.com
Yes, I recommend this product
HORRIBLE!
Jess
5/16/2026
I can not wait until the 30 days are up to initiate a return. This is the worst matress I've had to sleep on. In fact I'm to the point where sleeping on the floor is more comfortable. It has zero back support, and you just sink in! My husband and I both wake up in pain daily now that we have this matress.
Originally posted on TempurPedic.com
No, I do not recommend this product
Quality product
Senior living
5/14/2026
This is the first tempur-pedic I've ever purchased. It's taken a little bit to get use to and breaking it in has been a little bit challenging. Now that I've been sleeping on the mattress for a month I do have to say it's a lot more comfortable.
Originally posted on TempurPedic.com
Yes, I recommend this product
Excellent support and comfort!
Deb
5/14/2026
Best night's sleep for both of us. No more aching shoulders and back.
Originally posted on TempurPedic.com
Yes, I recommend this product
Love my mattress
Ery
5/14/2026
Very good quality mattress
Originally posted on TempurPedic.com
Yes, I recommend this product
Painful, huge indents, terrible customer service
Clabs
5/14/2026
This has been a nightmare. I trusted the brand name and bought directly on their website. The mattress didn't feel like what I laid on in the store (I tripled checked I ordered the same one). When I contacted them they said I needed to break it in and to try to keep my bedroom warm and give it about 3 more months. After their return period of course. There's a huge indents/divot that's causing me so much back pain. My pet sitter staid in the bed for a week and also noticed this. I've since contacted customer service again and they refuse to help. They keep asking me for pictures and making it more impossible each time. I sent them all the pictures they wanted and then they just kept asking for more, like a rod laying across the length of the bed while holding a flat ruler up where the divot is but making sure to have the entire bed end to end in the picture but close enough to see the ruler. I asked them how it was possible and they couldn't provide an answer. I filed a BBB complaint and they didn't respond at all. I'll never purchase their brand again.
Originally posted on TempurPedic.com
No, I do not recommend this product
Only Lasted 3 Years, Won't Honor Warranty
Unhappy Sleeper
5/14/2026
Only lasted 3 years before the mattress started breaking down in the middle, basically creating a sinkhole and couldn't sleep on it. The warranty is also a joke, the company would not honor it even when sent proof of the condition. I won't waste my time or money on anything from this brand again.
Originally posted on TempurPedic.com
No, I do not recommend this product
Very comfortable
Comfy sleeper
5/12/2026
I'm so glad I went with the tempur-pedic mattress. I was doing research when shopping for a new mattress and I love my choice. It's comfortable, cooling and just feel like the right choice.
Originally posted on TempurPedic.com
Yes, I recommend this product
Excellent mattress
Sleepy Warrior
5/11/2026
The comfort and support that this mattress provides is out of this world. From the first night of sleep I could tell this was the mattress for me. Its the perfect amount of softness and firmness my body required, I will never go back to buying a regular mattress. Tempur-Pedic mattresses are a game changer.
Originally posted on TempurPedic.com
Yes, I recommend this product
Best purchase so far
No more pain
5/10/2026
Since we purchased our mattress the pain i was experiencing is gone. I am still learning how everything works but so far so good. Its excellent
Im getting more rest no pain in my lower back or hip.
Originally posted on TempurPedic.com
Yes, I recommend this product
Only way to go
Sleeping tight
5/1/2026
We have tried numerous other high end mattresses and still come back to Tempur-Pedic. It's the only way to go.
Originally posted on TempurPedic.com
Yes, I recommend this product
Worst mattress
Razor
4/30/2026
Wake up sore back every morning. I had a Tempurpedic for 20 years. This was a mistake replacing it with this mattress. Poor support.
Originally posted on TempurPedic.com
No, I do not recommend this product
Don't buy if you need back support
Razor54
4/30/2026
Wake up with lower back pain every morning.
Originally posted on TempurPedic.com
No, I do not recommend this product
